OurAugusta

Frequently Asked Questions

Find answers to common questions about OurAugusta

General

What is OurAugusta?

OurAugusta is a local business directory for the Central Savannah River Area (CSRA). We help people find and contact local businesses across Augusta, GA, Aiken, SC, and the surrounding area.

What areas does OurAugusta cover?

We cover the CSRA, including Augusta, Evans, Martinez, and Grovetown in Georgia, plus North Augusta and Aiken in South Carolina.

Is OurAugusta free to use?

Yes! Searching and browsing businesses is completely free for consumers. Business owners can also claim their listings for free with verification.

How many businesses are listed?

The number changes as businesses open, close and are added. Search and category pages show the current number of matching listings.

For Consumers

How do I search for businesses?

Use the search bar on any page to search by business name, category, or keyword. You can filter results by city and category.

Can I save my favorite businesses?

Yes! Create a free account to save businesses to your favorites list. You can access your saved businesses anytime from your dashboard.

How do I leave a review?

Sign in to your account, visit the business page, and click "Write a Review." Share your honest experience with a star rating and written review. Our team checks every review before it appears.

Are the reviews trustworthy?

Reviews on OurAugusta are written by OurAugusta users and checked by our team before they appear. We don't show Google reviews.

How do I contact a business?

Each listing shows the contact details we have, such as phone, website and address, and has a form to send the business a message. If the business hasn't claimed its listing yet, our team receives the message.

For Business Owners

How do I claim my business listing?

Find your business on OurAugusta and click "Claim This Business." You'll need to verify ownership through email verification (using your business email) or by uploading a business document like a license or utility bill.

Do I need to show the Partner Badge?

No. Claiming your listing is free and only needs ownership verification. The "Trusted OurAugusta Partner" badge is optional: you can show it on your website if you like.

What can I do with a claimed listing?

With a claimed listing you can edit your description, tagline, email and social links, upload up to 5 photos, add up to 10 tags, and respond to reviews.

How do I edit my business information?

Once claimed, go to your business page and click "Edit Business" or open it from your dashboard. You can update your description, tagline, email, social links and photos. Phone, website, address and hours can't be edited right now while we verify them.

How do I respond to reviews?

From your business dashboard, go to the Reviews section. You can post public responses to any review on your listing. Professional, helpful responses build trust with potential customers.

Pricing & Subscriptions

Are there paid plans?

Paid plans are not available yet. Claiming your listing is free.

Privacy & Data

How is my personal information protected?

We don't sell your personal information. Pages are served over HTTPS, and only a few admins can access our systems. See our Privacy Policy for full details.

Where does the business data come from?

Our listings are sourced from Google Places data, including business names, addresses, hours, and reviews. Business owners can claim and update their information for accuracy.

How do I request removal of my business?

Business owners can email [email protected] to request delisting. We'll verify ownership before removing any listing. Note that basic business information may still appear in search results from other sources.

Do you use cookies?

We don't use cookies for advertising or analytics. We use only cookies needed for signing in (set by our login provider, Clerk) and one optional referral cookie (oa_ref, 30 days) when you arrive from a referral link.

Still have questions?

We're here to help. Reach out and we'll get back to you as soon as possible.

Contact Us