Super 8 by Wyndham Augusta

When checking in I was offered a smoking room, even though I booked a non-smoking room, which immediately gave me vibes that they judge people who check in to the hotel by the color of their skin. I booked with Wyndham points and received terrible service because they were not receiving cash from me every day. I checked in April 4. I did not receive a trashcan after asking every day until April 13. I asked for a desk chair and the attendant pretended like he didn’t understand what I was asking for it wasn’t until I mentioned that I actually do the Wyndham reviews that I started receiving better service by then it was only two days before me checking out. I was also hit with a rule that was especially for me after I told them that I do reviews. They told me that if I was planning on staying at the hotel that I could only stay for two weeks and then I would have to check out for two weeks and then come back when clearly the smoking side of the hotel has guests that have lived there for years. I was very dissatisfied with the way that I was treated, even though I didn’t cause any problems I didn’t make any noise. I did not smoke in my room although I was asked several times was I smoking in my room and reminded that it was a non-smoking room of course I paid attention and noticed that certain people were treated differently at this hotel again, I stayed during masters week so you can pretty much guess who this certain people were.

Hi cheap enough but really not worth the night.hotel was old run down needs work but convenient to everything including the interstate. Had a few issues you should be aware of.i checked in went to my room given to me walked in to find someone else was staying in my room.went down to get another room if possible and given room next door.looked clean smelled musty old found out why carpet was wet and no other rooms available.given a little discount to make up wet carpet.went to be around 10 pm was just falling asleep when someone startled banging on my door.asking if she could get her clothes that were in my room the dresser was full of her clothes.be careful not sure what was going on.morning breakfast that was advertised was old stale coffee and granola bars nothing more.my advice look elsewhere unless you need to go cheap.. hotel was packed with construction workers not a pleasant stay.

As of 06/25, they got bedbugs in some of the rooms; Needs more TLC on bed sheets, they have hole layers that bed bugs can travel and hid deep in the sheets to have a big hidden nest, had to get another room; service was fine; always wipe the shower floor If it's not a tub for pee; the Environment is the price you pay, but having clean sheets is PRORITY and the Job of staff, Suggest once a month Washer and dryer all the sheets in hotel, it would of been 1 Star, but I notice the bed bugs immediately and removed my belongings before they could possibly burrowed in my blanket I brought from home.

DO NOT STAY HERE. If I could give this place zero stars, I would. By far the worst super 8 I’ve stayed in. The property is in terrible condition and in desperate need of a complete renovation and should probably shut down until they do so. This super 8 felt more like a crack house than a legitimate lodging option. The only decent part of the experience was the staff, who were polite, but that doesn’t make up for how run-down and neglected the entire property is. The location is sketchy, the building is falling apart, and the atmosphere is downright unsettling. Save yourself the stress and stay somewhere else especially if you are traveling with kids.

In all the service was horrible, I question the people who think this 2 star hotel is a "nice " place to stay cause clearly it is not. Along with the horrible service, horrible attitude, and the man at the front desk clearly hanging up on me? Yea I'd rather stay in a homeless shelter, at least they're nicer and act like they care about their job and the people who come to them for their help.