Jersey Mike's Subs

I've been a committed customer for several years now and pretty much order the same thing every time. Today was on off day for me and I accidently ordered the wrong item. I order a 17 when I always get a 16. I didn't realize my mistake until it was time to check out. The store staff and manager today were over the top awesome! They re maid the correct sandwich without making me pay for the first (a clear mistake on my end) and then let me use my points so I didn't spend a dime today! This store has the best leadership and promotes the best in class staff. Thank you for blessing me as today was a difficult one for me!!!

By far the cleanest, well-managed Jersey Mike's I've ever stepped foot in. Unbelievably careful for my gluten allergy. They guys cleaned the entire store before fixing my sandwich. They had a lunch rush and still made sure to accommodate my allergy. I visited on a Tuesday afternoon, August 27, 2024. If you were working this day and happen to read this review.... Thank you!!! I would recommend this establishment to anyone I know.

I wanted to give this Jersey Mike's a try earlier this afternoon, but apparently ordering at the counter will only get you a side glance and you're expected to wait for the online orders to be completed before you can be helped. I see three employees upon walking in, apparently the little dude walking around iin the back is too busy to help, another has to make a grand announcement that she's off shift, and dude number 2 at the counter asks if Im picking up, and after telling him that Im dining in, he tells me that I need to order near the end of the counter where the meat case is. Mind you no other customers were there at this time He takes time now at this point to hand another customer his pick up order, and goes right back to working on other orders. Time is valuable for everyone, and I was more than happy to turn around and walk out of this rinky dink joint with the three little parking spaces in front. And I'll add that at this point I was in the mood for something with better service anyway. Ive lived in this area and was stationed at the Fort long before Grovetown was really known, and swear it was better back then. Everything was basic, and it was what it was. These people around here now want to piggy back off Fort Gordon but the truth of the matter is this place isnt ready for anything. Dont get me started on these papier mache structures that are being slapped together overnight in this place and referred to as new construction. Ive walked out of many "establishments" here due to the ignorance en masse and can't leave the area quickly enough.

Not worth getting if you do delivery. It took over an hour for one sandwich. And their soda is ALWAYS flat. They also only carry Pepsi products which doesn’t compare to other sandwich places like firehouse across the street…

Overpriced meals. Kids yelling and screaming. 6" curb in front of the door, which makes it very hand for a person with mobility issues to transverse as the handicap ramp is clear on the other side of all the shops in that building.