Fifth Third Bank & ATM

Poorly operated bank. 1)Off shore call center repeatedly told me to go to my local branch for establishing a business relationship in Augusta, Georgia. 2) Finally connected with the local branch who told me all their commercial lenders are in Atlanta and they will call back within 1-2 business days. I called several other lenders in the area. Their process seems to be more direct, without going through so many intermediaries.

I LOVE this bank! It truly is a bank of the people… I can’t believe I didn’t open one of the FREE checking accounts here sooner. Our banker, Jovan, really has our back… how utterly refreshing! My official notice: Fifth Third Bank is MY money’s PERMANENT home residence.

No problem with this bank until I needed to deposit a check in the Peach Orchard branch. With the exception of the teller I initially encountered, the other ladies were rude and offered no help. This was a check from my JOB and they wanted to put it on hold and refused to call the number in the check to verify it. Took it to another bank, no issue. Closing my account asap!

Their app doesn’t work 75% of the time and opening an account was so complicated. I couldn’t create an online account without my account number, which was never supplied to me. When I finally was able to make it into the store to get my account number and then give it to my employer for direct deposits, my account was closed due to inactivity.

Deposited my second check with this bank and was told the funds would be available in 24 hrs, that was Thursday. Friday the card worked had money that morning then all of a sudden I looked at my balance and was in the negative and put a hold on my deposit. Since this was my second check they said there's nothing they could do to take a 10 day hold off of it even though the check cleared. So they cleared the money,let me use the card and then put a 10 day hold and everything we used it for they put me in the negative and charged me. I called and there's no reason they can give me of why someone at the branch put a hold on it. So now I have to go till Thursday with only the cash I have in my pocket. Wont be depositing any more money into this bank. I'll let em cash it but won't put a dime in this loan shark bank