Best Friend Express

Don't use this service if you have to be somewhere at a certain time. You're either going to be three hours early, locked outside of your destination; or three hours late because they didn't have a bus for the route.

Very Nice!!!!👑My Son & I enjoyed our trip to the store!!!! I see why it's called Best Friend Express😁💞!!!! A friend when I need a ride to the places I need to go to!!!! A wonderful experience!!!! Also, the Drivers are Nice too!!!! Good work 💪😁✌💖 & Good Blessings 🙏🎶💐⭐💝💯!!!!

I just missed a very important doctor's appointment that I waited over 3 months to go to and I can't reschedule for another 2 or 3 months because the bus just decided it was not gone stop. It's bad enough I have to sit outside 10 to 20 mins early every time the morning bus come just to be sure I won't miss it if it comes early but to be waving the bus down before it even pulls up to your road and it still pass you is unacceptable. Then you call to try to tell them turn around I can still see you and nobody answers the walkie until they 20 mins down the road. This sucks for people with no transportation or family to help. I literally just have to miss appointments or get charged for being a no show when Im always EARLY !!!!!!

Deplorable service. Phone operators are indescribably rude..especially Michelle! Best Friends has been outsourced by Lower Savannah to an entity with no regard for customer service. The drivers often drive so fast that they zoom right past waiting passengers. The drivers blare the radio so loud while driving, while they shouldn't be playing it all, so that they will not be distracted. The people who run this locally should have their 5-year contract cancelled for failure to provide reasonable, repectful service. Until then, they should be renamed "Worst Enemies!"

Being riding this bus for over 2 yrs same time same stop. Now I gotta dam near run out into the streets to catch this bullet.. while on bus I see we make the same stops as usually. Just that Mattie c hall stop. New report 12-7-2017 This lady stop at a bus stop but wont look to see if anybody waking up. Windows up fan blowing so can't hear you yell from outside. Sad to say Mr.holloway trained her. Really can go speed limit in any condition.