Augusta Golf Cart LLC

I was looking to buy a golf cart and many people in my neighborhood recommended Augusta golf cart . After talking to Mike Douglas , he explained everything I needed to know about golf carts to make a decision about buying what was best for me. I returned a couple more times and they did not pressure me to purchase a cart from them . I made the decision to buy a cart from them and I am very pleased. They are always willing to help me with anything I need . They have excellent customer service and I highly recommend them if you are looking for a new or used golf cart.

My husband called to order a part that was advertised free delivery but when he tried to order it the delivery was not free so he called thinking this is a easy fix but the manager Holly was very rude and said that she does not see this on the Google search. We feel it was false advertising and she did nothing to fix the situation. You could tell she was not bothered at all or caring about the customer. She was eating during the call and you could hear dogs barking and children in the background ! Very unprofessional! See attached photo showing free delivery ! Again false advertisement!

I brought my 2017 Ez Go in to be serviced. It needed fresh batteries and charger. The owner was very patient with me explaining the issues. I was shocked on the cost and was not happy. I got home and it was worth every penny! Thank you for going above and beyond making my golf cart better than when I purchased it. Mike and his team worked hard on making my dollar count. I appreciate y’all’s hard work ! Highly recommend.

We did not have a good experience at Augusta Golfcarts LLC. Mike was very nice and polite with his customer service. I will say that is the only good part about our service. We live an hour and a half away. We drove there to pick up the golfcart after being worked on and the batteries were replaced but nothing else. We knew it had another problem and we explained that to Mike on the phone previously. Once we were on the way, they truly test drove it and found out there was a problem like we had previously said . We were already on the way when they realized it was more than the batteries. So Here we were in town waiting because the golfcart was NOT fixed. After we got home the golfcart quit twice with the new batteries and supposedly they fixed other issues. The golfcart would also slow down after one trip around the neighborhood after being fully charged. We drove another hour and a half to take it back. They kept the cart for a week and a half and said they could not find any problems. We explained the golfcart quit twice and also would die quickly after charging all night long with the new batteries they installed. We drove another hour and a half to pick up our broken golfcart that they claim nothing Is wrong with. Not a good experience, not a good place to have a golfcart worked on. Also, if you have a trailer it is hard to pull in and out and it is on the main highway. We had to park in the median to unload the cart because it is so difficult to get in and out of their place with a trailer.

Great experience. I had a service done about a year ago in North Augusta. My cart was hard to start and would never get to full speed. It had gas getting in the crankcase and would spit and sputter when I tried it use it. I had written it off as a boat anchor. 😖 After reading a lot of reviews I brought it to Augusta Golf Cart. I’m a very happy customer. It runs great. I would definitely recommend them. A thumbs up to the technician or “miracle worker “as I like to call him. 😁